Current state
Records, process and decision points are mapped together.
How we work
The first step is asking the right question
We do not fix the scope up front. We map the current state and record structure together, then decide what is actually needed.
Four steps
How we proceed
Scope
We decide together what is actually needed; the scope and deliverables are written down.
Delivery
Work is split into deliverable parts, each handed over with its own record and documentation.
Handover
Sources, documentation and record structure are transferred. Work is not closed without a handover file.
Principles
How we work with clients
- Understanding the need. We do not fix the scope up front; we review the current situation together first.
- Agreeing the scope together. Price and timeline become firm once the scope is written down.
- Delivery. Work is split into deliverable parts, each handed over with its own record.
- Documentation and sustainable use. Sources, documentation and record structure are transferred, so your own team can maintain the result.
- Confidentiality and verifiability. We protect client information and project details under confidentiality principles, and publish only information that can be substantiated.